Keeping Customers Close: The Critical Role of Retention
Never before has nurturing your current customer community - through customer loyalty programmes and customer relationship management systems been so important.
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Never before has nurturing your current customer community - through customer loyalty programmes and customer relationship management systems been so important.
In the competitive world of luxury retail, acquiring new customers is paramount to maintaining growth and sustaining success. As traditional marketing methods become less effective, luxury brands are turning towards innovative strategies to engage potential customers.
Why gifting flowers to your VIP clients can help not just your sales revenue.
Experiential spending is growing at three times the rate of traditional luxury retail, it's clear to see why brands are having to invest more in creating unique offline experiences.